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How does The Church Online’s Accelerator claim to be 6X faster?

Web page performance is measured by the amount of time it takes to download an entire Web page into your browser. So, when comparing the performance improvement delivered by The Church Online’s Accelerator with an un-accelerated Internet connection, we configure two identical computers. Both are connected to the Internet at the same dial-up connection speed and both have the same PC and Internet browser configuration.

 Using an automated browsing measurement tool (i.e. a surfing "bot"), both computers visit the same Web pages multiple times. In order to eliminate variations in download speed caused by various network factors, we take the average times for downloading the same page with and without The Church Online’s Accelerator and compare the two averages in order to determine the improvement factor for a specific Web page (example: www.amazon.com). 6X represents the high-end of the frequently measured averaged results.

 

Why can't I open The Church Online’s Accelerator installation file after I download it?

It is possible that the file extension ".exe" was somehow lost from The Church Online’s Accelerator installation file. You can easily check and, if necessary, remedy this situation. Here's how:

  • First, find the installation file you downloaded. Unless you changed the name during the installation process, search for that. Use the Window's Start menu: Start -> Search -> For Files and Folders...
  • When you find the file, select it. The full name of the file should be visible.
  • If the ".exe" extension (without quotation marks) is missing, add it. Click on the filename and use your mouse to add the extension ".exe"
  • You should be able to double-click on the file right in the Search Results window to start the install.

 

How do I change the image quality setting for all images?

  • Right-click on The Church Online’s taskbar icon and select "Settings". 
  • Select the "Image Quality" tab. 
  • Adjust the slider bar to the desired image quality settings.  Press OK to save the changes.

 


 How do I start The Church Online’s Accelerator?

The Church Online’s Accelerator is launched automatically every time Windows starts.  You do not have to launch it manually.

The Church Online’s Icon appears in the Windows system tray to show that it is operating in the background.

If the program was terminated, you can start it up by going to your "Start Menu" "Program Files" "The Church Online" and selecting the program from there.

 

 

How do I turn off the Pop-up Bocker?

 

Click on the accelerator icon in the taskbar, click on Pop-Up and disable it.  If you are going to websites that you need the windows to pop-up, you could add them to the white list so you won't need to disable the pop-up blocker every time you go there.

 

How do I see the original graphic quality of specific images or Web pages?

If you are using Internet Explorer, simply move your mouse over an image on a Web page and click the right mouse button. You'll see that two new options are available:

Refresh Page with Full Quality.
Refresh Picture with Full Quality. When your mouse is over a graphic.

If you select one of these options, The Church Online’s Accelerator will replace the compressed graphic image with an original quality version. When the icon stops changing, the new image is in place.

Note: When you first install The Church Online’s Accelerator, it is necessary to close and then restart IE in order to have the Refresh Page and Refresh Picture right-click menu options available. 

These menu options are not available in Netscape, Opera or Mozilla. Please follow these steps.
Click on the Accelerator icon located near your system clock. Go to Options and adjust the Graphics Acceleration Level completely to the right (original quality) and click OK.

Hold down the Ctrl key and select R OR Select Reload from the View menu. The compressed graphic image will be replaced with an original quality version.

Repeat step one and adjust the Graphics Acceleration Level back to its setting.

 

What types of Web content does The Church Online’s Accelerator accelerate?

The Church Online’s Accelerator significantly speeds up web page access.  To achieve this speed up, proprietary lossless compression is applied to text, html, xml, javascript and style sheets. Proprietary image compression is applied to gif images, jpeg images and Flash content. 

 

The Church Online’s Accelerator also accelerates email traffic (POP3 and SMTP) using lossless compression.

 

The Church Online’s Accelerator does NOT speed up file downloads (over FTP or file sharing programs), streaming audio/video and HTTPS (secure web sites).

 

Are ad blockers, popup stoppers, personal firewalls and other utilities compatible with The Church Online’s Accelerator?

The Church Online’s Accelerator is compatible with most ad blockers, popup stoppers, personal firewalls, and other utilities. In some cases, minor configuration either of The Church Online’s Accelerator or other products is needed. In other cases, The Church Online’s Accelerator is not compatible.


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Contact Us

 

If the guides do not answer your questions, the next effective thing to do is to email our technical support team at: techsupport@thechurchonline.com.